SelfOperate

Earn trust before anyone walks in.

People choose a mechanic on trust, and trust starts on the page they read first. We build a site that explains your services plainly and takes an estimate request with the details you need. Digital employees then draft the replies, keep your payments in order and check the site for you.

Free website check. No card needed. About a minute.

Maya, Customer Operations
Estimate requestExample

CustomerGrinding noise when I brake. Can you look at it this week?

Maya, digital employeeWe can. What's the make and year? Here's how drop-off works.

The jobs that matter

Where an auto repair shop wins or loses.

MayaCustomer Operations

Estimate requests, answered

Reads each estimate request and drafts a reply from your fact sheet: what you work on, typical timelines, the diagnostic fee policy, drop-off steps. She asks for any missing car detail. Complaints, safety questions and anything about a warranty or a dispute come to you.

What it looks likeExample

CustomerCheck engine light came on. What's your diagnostic fee?

MayaHere's how our diagnostic fee works. What's the make, model and year?

The details

Everything else, in plain words.

Customers arrive suspicious
Most people expect to be overcharged before they meet you. A site that explains how you quote, what you will and will not do without calling first, and who works on their car, takes the edge off.
Estimate requests are vague
"My car is making a noise" is the typical first message. Without the make, model, year and what happens when it makes the noise, you write back with questions or guess at a price.
Follow-up on estimates is where jobs go
A customer says they will think about it. Without a nudge a few days later, a good share of those estimates quietly become jobs at another shop.
Fleet and repeat accounts go unasked
A local landscaper or delivery business with three vans is a regular customer worth many one-offs. Asking them requires time you spend under a hood.

Tell us your business. See your plan first.

You see the plan and the price before you pay anything.