Questions
Plain questions, plain answers.
Write to us. An automated assistant answers quick questions, and a person handles anything serious, within one business day, often sooner.
Contact us →Do I need to be technical?
No. You answer about ten minutes of plain questions, on your phone if you like. We do the building. The few steps only you can do, like confirming your identity with Stripe, are prepared and explained.
Do I pay before I see anything?
No. You see the plan and the price first. Nothing is built or charged until you approve it. See the pricing page for each plan's cost.
When do I need an account?
You can describe the business and answer the first questions without an account. A free account saves your answers and lets research start. You review the plan and price before checkout.
What does "14 days of SelfOperate" mean?
After your website goes live, your digital employees work for you for 14 days with no monthly charge. Business includes 30 days and the audit 14. The days start when they handle your first customer, or 21 days after at the latest. It never turns into a subscription by itself.
I already run a business. Where do I start?
With the audit. We look at your real website, your competitors and the path from request to payment, and give you a fix list in order. Build with us within 60 days and the audit fee is credited. See the pricing page for each plan's cost.
What is not included?
Your domain name and outside fees, like other software, advertising and Stripe fees. We don't promise rankings, customers or revenue.
Will it ever move my money?
No. SelfOperate never charges, refunds or pays anyone for you. Jordan only reads your payments and tells you what he sees.
Do you take a cut of my sales?
No. No revenue share, no transaction fee from us, no equity. What your business earns is yours.
What is the difference between a website build and the monthly plan?
The website is a one-time project. The monthly SelfOperate plan is ongoing work by your digital employees, not another website purchase. A website includes 14 days of it and a business build 30; continuing afterwards is your choice.
Does anything renew by itself?
Only the monthly SelfOperate plan, and only if you choose it. It renews monthly until you cancel, and cancelling takes effect at the end of the paid month.
Is the monthly plan unlimited?
No. Your digital employees work inside a monthly limit they can't raise on their own. If it runs low, they pause instead of going over.
What is a digital employee?
A worker built on AI, not a person. Each has a focused job, such as customer email, finance records or research. You choose supported tasks, permissions and limits. Connecting an app does not give permission to send messages, publish or spend.
Can they email my customers without asking me?
Only Maya talks to your customers, and only the way you approve. Everyone starts switched off, and you turn on what each may do.
Is Maya a real person?
No. She's a digital employee built on AI, and every message she sends says she is a digital employee.
What happens to a complaint or a refund request?
Maya doesn't answer it. It comes to you, with the message and what she knows.
Does Richard send emails for me?
Never. Richard drafts first emails and follow-ups. You read them and send them from your own inbox.
Which payments can Jordan see?
Stripe, read only, once you connect it, plus anything you log yourself. He never charges, refunds or moves money.
Can I say no to something they suggest?
Always. Alex suggests, Richard drafts, Avery reports. Nothing changes or goes out without you.
Who owns my website and accounts?
You do. Domain, website, accounts and customer list are set up in your name.
What if I stop the monthly plan?
Your digital employees stop at the end of the paid month. Your website and accounts stay yours, and you can still export your records.
What if I stop after the audit?
Then you have a diagnosis and a plan you can use on your own or hand to your web person. It is not a sales call.
Who do I talk to if something goes wrong?
Write to support@selfoperate.com. An automated assistant handles quick questions. A person handles anything serious, within one business day, often sooner.
How do I pay you?
On Stripe's own checkout page. We never see or store your card number.
Do you sell my data?
No. We never sell your data or your customers' data, and we run no ads.
Who decides refunds?
A person. Refund requests are always reviewed by a person, never by a digital employee.
Full pricing and included days →How access and approvals work →

