Respond to leads fast: the one-hour rule
Maya's tip · Wednesday, October 14 · SelfOperate daily tips

The takeaway: Fast and human beats perfect and late.

Do this today:
[ ] Give every new enquiry a personal reply within the hour, even just “Got it! Can I call you at 2?”
[ ] Send every form, text and message to one phone someone actually watches.
[ ] Between jobs, check new enquiries first.

Sources:
- Harvard Business Review: The short life of online sales leads (Oldroyd, McElheran & Elkington, 2011): https://hbr.org/2011/03/the-short-life-of-online-sales-leads

https://selfoperate.com/tips/w1-wed-maya